Software: Why is there no dosimetry data for a headset on Peak?


For data to appear on the Peak cloud platform a number of conditions must be satisfied:


  • The headset must have been turned on and used so it records the noise levels.
  • The headset must have been in range of a SmartHub device. The SmartHub is our gateway device and it is recommended this is located in proximity of where helmets ear defenders and PPE are stored.
  • The Hub must be powered on and connected to the internet (via it's internal cellular or an external Ethernet connection)

If you believe the above has been satisfied please consult our connectivity troubleshooting guide .

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